Past due on rent/utili​tes?

Assistance may be available

All resources require an application. Once the power is off, you may be
without power for a day or two while your application is processed.

Don't wait until your power is shut off to reach out for assistance!

Rent & Utilities
Community Action Agency of Siouxland
 Website  Phone
  • Iowa Residents Only
  • Income guidelines apply
Dakota County Community Response
 Application  Phone
  • Dakota/Dixon County, Nebraska Residents Only 
  • At least one dependent child age 17 or younger in the home
  • No DHHS Family Support Worker
 Website  Phone
  • Nebraska residents Only 
  • Income Guidelines Apply
Available in
Available in
Available in
MidAmerican Energy
 Website  Phone
  • MidAmerican Customers Only
NPPD Customers
 Website  Phone
  • NPPD Customers Only
  • Pennies for Power
South Dakota DSS
 Website  Phone
  • South Dakota Residents ONly
  • Income Guidelines Apply

Nebraska Telephone Assistance Program (NTAP)

What is NTAP

  • NTAP assists qualifying low-income individuals with obtaining and keeping telephone services by lowering monthly service and connection rates. 
  • NTAP reduces the cost or local telephone service, effective July 1, 2012 the discount provided under the Company’s Lifeline service is $9.25 per month for each month that the customer qualifies. The discount will appear as a credit on your monthly telephone bill within 60 days of enrollment. No cash or checks will be distributed. The telephone bill must be in the name of, or contain the name of the individual that qualifies for the program.

Who is eligible for NTAP

  • To qualify for NTAP, a consumer must participate in ONE of the following programs:

1. Medicaid (NOT MEDICARE)
2. Food Stamps
3. Supplemental Security Income (SSI)
4. Federal Public Housing Assistance
5. Low-Income Home Energy Assistance Program (LIHEAP)
6. Children’s Health Insurance Programs (Kids Connection, SAM, MAC & EMAC)

Please also be aware that the updated Lifeline Program, effective May 1, 2012, has revised the eligibility requirements and criteria which may require our lifeline subscribers to provide additional information and certifications to confirm eligibility.

How do I receive an application form?


P.O. Box 94927
Lincoln, NE 68509-4927


Click on either button below to be taken to the NTAP Website or download their Form


(402) 471-3101 (Lincoln)
(800) 526-0017 (Nebraska Only)


Call (712)274-1​610 or
toll free at 1-800-353-3725
Phone: (402)494-8312
For residents in Dakota, Dixon
& Thurston Counties
Reach out to these organizations to see if you quality for HEATING ASSISTANCE and other housing or utility programs.
Using alternate ways to heat your home can be unsafe, even if it is more affordable
Home fires take 7
lives a day in the
United States.


More than half of U.S.
adults have used a
space heater at home
Space heaters are
involved in roughly
two of every five
home heating fires

Visit for a home fire escape plan and other free resources to help keep your family safe.